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Brief Trends
Observing how trends in AI and automation are shaping customer experience, marketing, and business operations.
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AI Makes Mass Customization Reality, Elevating Customer and Viewing Experiences
AI Makes Mass Customization Reality, Elevating Customer and Viewing Experiences
In customer service, the process of transferring usually signifies friction and high effort for customers. In the past, customers…
leeron
Jul 17, 2023
Decoding Text & Image: It’s Not Just an Improvement, It’s a Revolution in Customer Experience!
Decoding Text & Image: It’s Not Just an Improvement, It’s a Revolution in Customer Experience!
AI models like ChatGPT are revolutionizing businesses by understanding customer needs instantly. Coupled with image data, a new CX era…
leeron
Jul 14, 2023
AI: Not the Driver, but the Enhancer of Customer Experience Transformation
AI: Not the Driver, but the Enhancer of Customer Experience Transformation
Welcome to the inaugural edition of the Brief Trends. This newsletter will primarily focus on the application of new technologies such as…
leeron
Jul 10, 2023
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