UX Design

I was delighted to see Econsultancy pulling up the ITV Player for its overuse of frankly irrelevant and inappropriate pre-roll advertising. In this day and age, I would expect an organisation of the size and maturity of ITV to have a far better grasp of both technology and…

An interesting question about the state of UX in 2012 was raised on Quora last weekend, one that I actually found quite difficult to answer, given that there are so many cool things rocking the UX world at the moment.

I was reading a blog post recently by a member of our Riff Raff web design team, Richard Powell posing the question of whether user experience design is an emotional or logical discipline.

This has been around for a while now, but I love this classic TED talk by Nobel laureate and founder of behavioural economics Daniel Kahneman, where he explains how a bad ending can destroy the memory of an otherwise beautiful experience.

I was a little disappointed when I read about Gartner’s report on the impact of social networking on consumer buying decisions. I had hoped for an incredible insight into consumer behaviour that would revolutionise e-commerce as we know it, but it…

As a User Experience designer, I face an impossible catch-22 on a daily basis. On one hand, I have an obligation to my stockholders and clients to create experiences that actually, genuinely work. Every time I craft a proposal, I commit myself to the…