Photo by Freebie Photography — Creative Commons Attribution 3.0

Google just terminated our start-up Google Play Publisher Account on Christmas day

An open letter from an Android developer to the Android Community and specially to Purnima Kochikar, director of Google Play, Apps & Games at Google.

(Translations of this Open Letter: Russian, (Spanish coming soon))

TL;DR; Who watches the watchmen at Google Play?

• December 24th. Received Google Play account termination email. It mentions it is due to prior violations of “associated accounts” outlined in previous emails.
• Never received any communication prior the termination regarding any infringement not solved or previous emails regarding to an “associated account”.
• December 24th. I appealed for human assistance by suggested text form because Google Play lacks of a proper Developer Customer service by phone or assigned account manager.
• December 25th. I received 24 hours exactly after the termination communication an email telling me that my appeal has been rejected. (Most probably rejected by a bot)
• Result: A ten years long Android career and a successful start-up killed for Christmas.