How Airbnb Uses Analytics to Build Trust
This article is written by and republished with permission of Dr. Carla O’Dell, chairman for APQC.
Trust is the currency of today’s digital marketplace whether you are exchanging lodging or knowledge.
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APQC
APQC helps organizations work smarter, faster & with greater confidence. Our member-based, nonprofit is a noted authority for benchmarking, best practices, process and performance improvement & knowledge management. We work globally & across industries since our founding in 1977.
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