Following on from my last post, I decided to define the scope of the solution for the problem I had discovered.
When it takes longer than normal to be picked up, the driver has no way to…
This story follows on from: https://medium.com/bad-practice/rebuilding-our-reporting-feature-the-design-sprint-ebdfc482bbee where we defined the JTBD and iterated on a couple of concepts based on feedback.
This follows on from this story: https://medium.com/bad-practice/rebuilding-our-reporting-feature-a-problem-well-stated-is-a-problem-half-solved-22fab8e1775b where the team and I discovered that a feature we largely ignored…