How to Spice Up Volunteer Engagement
Part 2: Personalisation
In the previous article, we shared with you how Workspace’s Skill Set Segmentation can help you to efficiently allocate your volunteers.
Here are two two nifty personalisation features to help you animate your management system!
- Message Customisation
- Message Scheduling and Programming
When you personalise settings and communication, not only will you be able to automate your management processes, it will also help you to form stronger bonds with your volunteers. Puzzled by how this can work?
Here’s how Workspace does it, it devises two main ways for you to personalise your messages, to streamline your volunteer management processes, and to communicate meaningfully with your volunteers — killing two birds with one stone.
1) Message Customisation — Personalising Messages to Your Volunteers
When we developed the APR Framework, we recognised that personalised messages are a crucial component to volunteer retention rates. So, it is imperative for us to develop a feature to help you personalise messages for your volunteers easily and efficiently.
Workspace’s message customisation functions will enable you to customise your messages in two ways: send out approval or reminder messages, and/or send out greetings or words of appreciation via SMS or Email.
Let us walk you through how this personalise message system works — beginning from your project sign ups all the way to the end of your event.
1️⃣:After you have recruited volunteers for your project you can send out customised approval messages to confirm their spot as a volunteer in your project.
2️⃣:As you draw closer to the event, use Workspace’s SMS and Mail Launcher to send out the reminders for you. You can include any important details (i.e. reporting location and time, dress code, etc.) you wish to remind your volunteers of.
3️⃣Finally, when your project has concluded, remember to thank your volunteers! Thanking your volunteers is now made easier with Workspace’s customisable message system. All you need to do is to select relevant bantu fields (i.e. name, email address of volunteers) and craft a thank you message for your volunteers. You can have it sent out anytime you want!
🌟4️⃣Here’s a tip, remind your volunteers that you still have them on your mind. You can also use Workspace’s SMS and Mail Launcher to send out messages during festive seasons to wish your volunteers well.
bantu’s highly integrated Workspace platform allows you to do the customisation and send the messages out all through a single platform
You now have the power to make your volunteers feel appreciated.
2) Message Scheduling and Programming — Setting Desired Timing for Messages
Here’s the premium support: you can send out as many messages as you want to as many volunteers within minutes, anytime you like.
How does this work? All you will need to do is to craft your desired message, set a preferred time for it to be sent out and the smart system will handle it for you!
Tip: Not working on New Year’s Day but would really love your volunteers to receive well wishes for the New Year? Simply write your customised message before you go on your holiday, set a time for the message to be sent and Workspace will automatically do it for you!
