Airlines

The Heart Of The Matter — You Matter!

The You Matter Marathon — No Running Required

Is it possible that two words can change someone’s day, or even their life? While technology connects us…

Learning From Princes

I had the unique privilege of interviewing Ida Nielsen, bass anchor for Prince and now stepping out in her own right as a singer — songwriter, following Prince’s tragic and premature death, age 57. In the interview and subsequent private conversations with Ida we discussed a number of…

Southwest Airlines — The Heart of a Renewed Culture

For years, Southwest Airlines has been known as a culture that brings low cost travel to passengers with a smile and a high level of fun. Those characteristics have already made Southwest the most loved airline in America. In 2013, CEO Gary…

A Change in Your Behavior Can Improve Your Business

What challenges do you encounter with people, managers, and leaders?

[bctt tweet=”Can a change in your behavior improve employee retention, engagement, and motivation? “…

Everyone Matters — A Key Quality for Exemplary Leadership

In matters of truth and justice, there is no

difference between large and small problems,

for issues concerning the treatment of people

Our Irrational Fear of Flying

How safe is flying?

It’s still easily one of the safest ways to travel. Public perception has been skewed by recent disasters, such as the Germanwings crash and last year’s two Malaysia Airlines tragedies. Intense media coverage and horrifying…