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BoldDesk Celebrates New Badges in G2 Summer 2024 Reports
BoldDesk Celebrates New Badges in G2 Summer 2024 Reports
BoldDesk has received five badges in the G2 Summer 2024 Grid® Reports for Help Desk in the Leader, High Performer and Momentum Leader…
Esther Khachina
Aug 8
How to Create an Auto-Reply Email: Tips and Templates
How to Create an Auto-Reply Email: Tips and Templates
Acknowledge receipt of customers’ messages and offer additional support information using auto-reply emails as your first response…
Esther Khachina
Aug 4
Branding Tactics: A Complete Guide for 2024
Branding Tactics: A Complete Guide for 2024
Create effective branding tactics to help you shape a positive brand image, have a competitive advantage, and create lasting impressions.
Esther Khachina
Aug 1
BoldDesk Release: July 2024 New Features Update!
BoldDesk Release: July 2024 New Features Update!
Discover new features and updates in BoldDesk that can enhance your business operations, increase productivity, and provide outstanding CX.
Esther Khachina
Jul 28
11 Types of Customer Needs and How to Identify Them
11 Types of Customer Needs and How to Identify Them
Seize every opportunity to identify and understand the customer needs and find ways to meet them at every touchpoint to win their loyalty.
Esther Khachina
Jul 25
Business Requirements Document: Best Tips and Templates
Business Requirements Document: Best Tips and Templates
Discover the key components of a business requirements document, its benefits and the tips to create one to boost your project’s success.
Esther Khachina
Jul 23
Business Requirements Document: Best Tips and Templates
Business Requirements Document: Best Tips and Templates
Discover the key components of a business requirements document, its benefits and tips to create one to improve your project’s success.
Esther Khachina
Jul 23
Tacit Knowledge: Examples, Benefits, and Best Practices
Tacit Knowledge: Examples, Benefits, and Best Practices
Encourage capturing and sharing of tacit knowledge in business to boost productivity, retain specialization and enhance customer service.
Esther Khachina
Jul 16
Standard Operating Procedures: Definition and How to Write Them
Standard Operating Procedures: Definition and How to Write Them
Provide employees with well-drafted standard operating procedures to give clear-cut directions and detailed instructions for a specific…
Esther Khachina
Jul 14
Integrating BoldDesk with Zapier for Streamlined Customer Service
Integrating BoldDesk with Zapier for Streamlined Customer Service
Automate your customer service workflow, boost your support team’s efficiency and productivity by seamlessly integrating BoldDesk and…
Esther Khachina
Jul 11
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