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Choosing the right technology to improve customer experience
Choosing the right technology to improve customer experience
With so many conversational AI platforms out there, how can you find the one that’s best for your business?
boost.ai
Jul 17, 2019
Meaning and context — the secrets to a successful virtual banking agent
Meaning and context — the secrets to a successful virtual banking agent
Conversational AI is designed get to the heart of what customers really want — it could mean the difference between a great experience and…
boost.ai
Jul 10, 2019
A guide to conversational AI for CX use cases
A guide to conversational AI for CX use cases
Customer experience should be top-of-mind for any customer-facing business in the digital age. But as consumers increasingly take their…
boost.ai
Jul 2, 2019
Supercharging the self-service customer experience with conversational AI
Supercharging the self-service customer experience with conversational AI
Thanks to technology, the barriers between customers and the brands they interact with have grown thinner than ever.
Henry Vaage Iversen
Jun 27, 2019
Making easy work of decoding complex languages with conversational AI
Making easy work of decoding complex languages with conversational AI
Thanks to advances in natural language understanding, conversational AI-powered virtual agents are now able to tackle difficult languages…
boost.ai
Jun 26, 2019
Automation for the people: using conversational AI to benefit the public sector
Automation for the people: using conversational AI to benefit the public sector
As the world becomes increasingly connected, public institutions are turning to new tools and technologies to elevate their services to…
boost.ai
May 12, 2019
Reduce employee turnover and exceed customer expectations with conversational AI
Reduce employee turnover and exceed customer expectations with conversational AI
Did you know that customer service is one of the professions with the highest employee turnover? But in the digital world, this doesn’t…
boost.ai
Apr 10, 2019
How Scandinavia’s biggest bank automated 51% of its online chat traffic with AI
How Scandinavia’s biggest bank automated 51% of its online chat traffic with AI
DNB turned to boost.ai to manage the high volume of chat traffic to its customer center, developing a digital banking advisor that…
boost.ai
Feb 14, 2019
Reaching a deeper understanding of conversational AI through deep learning
Reaching a deeper understanding of conversational AI through deep learning
Thanks to Automatic Semantic Understanding, AI-powered digital advisors can now go beyond the confines of ordinary chatbots.
boost.ai
Feb 11, 2019
Using conversational AI to decode complex customer interactions
Using conversational AI to decode complex customer interactions
When a user interacts with a digital advisor, their message should be simple, clear and provide enough information to reach a desirable…
boost.ai
Jan 21, 2019
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