Things To Do If You Work In Telecommunications
“What is it like to work for a telecommunications’ company?” is quite a popular question on Quora, you know. So, there’s an idea to discuss some things people do when they work in telecommunications and what it feels like in general. Surprisingly, but this is one of the least familiar industries to the average people, despite the fact, that it’s so closely connected to their everyday lives. Probably, that’s the reason why a lot of curiosity emerge out of that.
On the web, you can find a lot of interesting answers concerning what work in telecommunications actually is. There are also a lot of useful answers from people who have/ had a direct relation to either small or big telecommunications companies with the global coverage, however, it is important to highlight the most essential, incredible and sometimes surprising things other people may not know about the industry.
Telecommunications From Within
No matter who you are in a telecommunications’ company: an account manager, CTO, an innovation architect, or a specialist in satellite comms, you may have certain impression from the work, which will be the basic one, no matter what, and even no matter you’ve worked for two or more telecommunication companies, either closely or not, and/or indirectly with one another, etc.
«Media communications organizations have a tendency to be genuinely mindful, they have a tendency to do things gradually and considered, unless you are in a separate business unit away from the core business ‘dynamic’ is not a word that generally applies.
Seems like a complaint, right? In fact lots of people both workers and customers admit that often things or men may not be so as they look. However, that concerns any sphere of human activity you take.
When you are discussing an organization, the point of which is to give something very essential, and when its administration is inaccessible, the effect on clients has a tendency to be tremendous.
Numerous nations view telecommunication as a well being basic issue, so inability to convey it the best way can be sometimes life undermining. Directing a large number of exact and un-postponed exchanges day by day is a testing business, and keeping up time in the +99.99% class for a great many clients is significant when you have 10s of thousands of miles of fiber, a great many trades, numerous huge amounts of hardware, etc.
«That saying really depends on what part of the business you actually are in. I’ve generally worked in the TV side of the businesses and never in the HQs, so I am somewhat isolated from the strictness of the core operations.»
Many men, many minds. Technically, telecommunication is a blend of certain things people know very well, but do not quite recognize in the context of the following occupation. This is the sphere that incorporates any kind of communication on a distance: be it a television, telephone, radio, computer network, wireless network, telemetry, or other means, but rather a term is more often referred to telephony, the way people know and use it, including SMS. Indeed, there are no people on this Earth who do not know what SMS is and do not use it extensively.
Nowadays, however, every one of these innovations are no longer innovations, the others are extremely popular and keep developing fast. These days you can get to the Internet, and nearly substitute all the things mentioned above, apart from the radio, and play your records, watch TV or track your kids by means of GPS technology on your phone, so the slight line between the broadcast communications and different businesses like PC equipment and customer hardware are getting blurrier.
However, if you need to work in an industry that obliges you to catch on quickly and adjust rapidly, this is it! Telecommunications is just what the doctor ordered.
«There is also an astounding fulfillment from making a decent job, here and there it is a tranquil fulfillment, but if you’ve made an impact, however unseen by the customer, then you can know in yourself that you’ve done well. Watching traffic flow on another circuit, watching administrations being utilized, delivering services to individuals who never had them before and fixing what was broken that people depended on, is a nice feeling.»
It’s great to know that there are people who work in telecommunications and approach their job so that ordinary people enjoy flawless city telephony or bulk SMS messaging at the lowest prices and the best possible quality, especially under circumstances that telecommunications is a mammoth market, and there is an immense competition there.
The truth is that telecommunications is not only SMS and city phones, the Internet and so on, but also the companies that produce software & hardware, producing corresponding communications services. The hardware, manufactured, comprises the equipment that provides the global coverage for the top-notch communication across the planet.
A vast product range from satellite video broadcasting to the phone handsets and fiber-optic transmission links, and the solutions like the Internet access providing, running the switches that control the telephone framework, configuring private networks by which worldwide enterprises conduct business and so on, as well the software that makes everything work are what the work in telecommunications is all about.
As you see, there should be a certain control and responsibility on a part of someone, engaged into telecommunications company from sending and receiving e-mails, relaying satellite data, controlling telephone switching equipment to reducing background noise on your cell phone call, support and many other things.
It’s not easy, you know. Many people have no idea what’s out there beyond the phone connection or each SMS sent from their favorite mobile device, etc.
Another issue that may be admitted by people who have long been in telecommunications is convergence confusion. This means that over each year, passing, newer generation of telecommunication products are introduced to the market that keep both the users and the companies mesmerized, and searching for new developments ways, solutions, etc.
«I remember the times when VoIP was a real revolution in telecommunications. Nowadays the users have so many ways to call and receive messages, including instant messengers like Viber that have successfully been integrated into the traditional telecommunication of late.»
Consider our favorite mobile devices — mobile phones: these days, the users are able to use their favorite phones to do everything on the run: from taking digital photographs and sending them, receiving & answering SMS messages, surfing on the I-net, downloading and watching videos, to transmitting their geographic location via GPS technologies, not mentioning storage of credit card data, SMS with payment details, logins and passwords, access codes, etc. Undoubtedly, self phones are a sanctuary for a modern user.
«Electronics products? Telecom products? Computer hardware products? Any electronic device you like nowadays or any software you use on them may somehow be connected to what people do in telecommunications, be it a TV set or your personal cell phone, except a refrigerator or a dishwasher and their control panels, of course.»
In real, there’s no need to be a company insider or a telecommunications’ genius to have a slight idea of how it’s like to provide a high quality telephony for both city and country calls, send SMS, use GPS technologies, make head or tail of what’s WiFi or auto call menu — ordinary people encounter all these things regularly in their everyday lives, even though without a deeper insight into it. Everything you need to know about delivering SMS, organizing bulk messaging for business, setting it up as a powerful marketing tool and so on are already issues of a different level that need a deeper knowledge and understanding.
Anyway, you are always welcome to acknowledge the things to do if you work in telecommunications or at least think about that seriously.
Also, check out How to Build a More Productive SMS Marketing Team article to find out more about how to make those things work even better!
