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Testing

EE Design Team

Stories from the people designing personal, simple, and brilliant digital experiences at BT

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Testing

Lisa Kennedy in EE Design Team

In an office, 3 user researchers are watching a live video feed attached to the wall. On the feed is a split screen, showing 2 users interacting with new digital products and describing their experiences (their faces are blurred) The researchers have pens and post-it’s in front of them as they take notes.

Returning to in-person research: launching our best in-class user research lab