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Business Change and Business Process
Business Change and Business Process
Talking About Business Change is Easy. MAKING Business Change is Not.
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Go to the profile of Jeff Yablon
Jeff Yablon in Business Change and Business Process
May 20, 2011

Customer Service, Viruses, Apple, and “See/Speak No Evil”

Apple Macintosh Computers Get Viruses.

Apple doesn’t like to admit that. In fact, Apple has a long history of claiming that you won’t get a computer virus if you use a Macintosh, while the real truth has…

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Go to the profile of Jeff Yablon
Jeff Yablon in Business Change and Business Process
Feb 24, 2010

Google Kills the Droid

Ahh, Droid. We barely knew ye . . .

This week, Google introduced a version of Google Earth for Android SmartPhones. In large part, I don’t care; Google Earth is very cool, but compared to Google Maps it has limited real-world use.

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Go to the profile of Jeff Yablon
Jeff Yablon in Business Change and Business Process
Aug 24, 2009

Why More People Don’t Use an iPhone

Simple: Because They Don’t Get It.

I’m not about to go off on a the-iPhone-is-the-best-thing-since-sliced-bread rant. In fact, let me state, right here, right now, for the record, that I am not a user, and on my last birthday was offered one…

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