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Business Change and Business Process

Talking About Business Change is Easy. MAKING Business Change is Not.

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Jeff Yablon in Business Change and Business Process

Apr 6, 2016

The Death and Rebirth of Blog Comments

A couple of years ago I found myself in a back-and-forth through LinkedIn with Brian Clark…

Jeff Yablon in Business Change and Business Process

Jan 26, 2015

Social Community Comments

Have you ever been involved in a conversation and suddenly realized that it wasn’t a conversation at all? You…

Jeff Yablon in Business Change and Business Process

Nov 8, 2013

Even When You’re AMEX Open Forum, Comments Make Influency

Amex Open Forum's Influency Comment Policy

Jeff Yablon in Business Change and Business Process

Oct 24, 2013

Comment Engagement: A Good Indicator of Trust and Influency?

Who do you trust? Have you given any thought to why? I’ll bet it has something to do with engagement. Now, think about this:

Jeff Yablon in Business Change and Business Process

May 22, 2013

Influency Marketing, Strategy, and Coffee

He’s not usually thought of the way Seth Godin is, but Mark Schaefer is one of the best…

Jeff Yablon in Business Change and Business Process

Apr 5, 2013

Livefyre? Bad Idea. But Not For Why You Might Think …

Livefyre: A Great Idea, But Not for Comments

Jeff Yablon in Business Change and Business Process

Apr 4, 2013

Comments, Optimization, and Influency

I’ve been out of town, and so while Bob has been working, and our long-tail marketing efforts…

Jeff Yablon in Business Change and Business Process

Dec 13, 2011

Julien Smith, “The Flinch”, Kindles and Facebook Comments

Julien-Smith-The-Flinch-Facebook-Comments

Jeff Yablon in Business Change and Business Process

Apr 28, 2011

Reuters Fights Spam and Your SEO Efforts, But Does it Right.

This morning I found myself reading a post about Search Engine Optimization at Reuters. You know a topic has hit the mainstream when a news service like Reuters picks it up; I suppose the JC Penney SEO debacle mattered even…

Jeff Yablon in Business Change and Business Process

Apr 14, 2010

Should You Respond To Cranky Customers? Yes, and Here’s How.

This morning I got to work, and found a comment in my in-box. One of our subscribers to this blog had taken exception to something that happens here at Answer Guy Central.