Ethics

Ignorance and AOL, Customer Service and Cost Centers

Customer Service is expensive.

I’ve picked on Verizon Wireless for the last couple of days, and they deserve it. I went so far as to rename The Answer Guy’s Customer Service Wall of Shame to The Verizon Wireless…

Who Are Your Friends? Who Can You Talk To? What Are Ethics?

I’m not a fan of Texas Governor and Presidential Candidate Rick Perry. Without devolving too far into a conversation about politics I think the man is a bad choice as a leader, and has some scary ideas.

Ethics — The Envelope Please!

A Note about Ethics-the Envelope, Please …
March 16, 2009

How
Do We Communicate in 2009?

About a month ago, I sent out a note asking for your opinion
about something. That…

Ethics, Morals, the ‘Net and . . . what is SPAM, really?

How Do We Communicate in 2009?

An interesting conundrum:

You receive a piece of e-mail. It’s from someone you’ve never heard of. It’s blatant marketing/sales stuff. No pretence…