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Business Change and Business Process
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Business Change and Business Process
Business Change and Business Process
Talking About Business Change is Easy. MAKING Business Change is Not.
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Go to the profile of Jeff Yablon
Jeff Yablon in Business Change and Business Process
Aug 6, 2010

Geek Squad Rip Offs : New Level of Customer Service Hatred

Remember last January when I told you about Best Buy / Geek Squad’s mandatory computer set up fees and what a rip off they were? At least they (presumably) were doing something for that money.

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Go to the profile of Jeff Yablon
Jeff Yablon in Business Change and Business Process
Jan 5, 2010

Computer Care, Rip-Offs, and Other Geek Squad Nightmares

What do you do when your computer breaks? If you’re a smart business in the New York City area you call The Computer Answer Guy, of course, and if you’re a business almost anywhere who wants to prevent computer issues before they…

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