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Business Change and Business Process
Business Change and Business Process
Talking About Business Change is Easy. MAKING Business Change is Not.
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Go to the profile of Jeff Yablon
Jeff Yablon in Business Change and Business Process
Jun 30, 2011

You Need an App For That! (More on The Daily Deal)

As useful as I find my Smartphone, one thing I’ve been aware of ever since I drank the Verizon Droid Kool-Aid is that I need to pay attention to how it works (that is, what Apps I have installed and what they do) in order to get the most out…

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Go to the profile of Jeff Yablon
Jeff Yablon in Business Change and Business Process
Feb 15, 2011

Surviving Valentines Day, Groupon And Great Customer Service

Valentines Day is in the rear-view mirror. You’ve spent an inflated amount on flowers, a similarly-inflated price on dinner, and moved on. Your life is the same this morning as it was a couple of days ago, except you’re a bit…

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Go to the profile of Jeff Yablon
Jeff Yablon in Business Change and Business Process
Jan 26, 2011

Perception is Reality. Does That Make Groupon a Gift Card?

Is Groupon in the Gift Card Business? Do they sell Coupons? Maybe Groupon is trafficking in Gift Cards.

Do you care which discount-providing item Groupon sells? To my dismay, some people are starting to…

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