Verizon Wireless

Customer Service, and a Near-Life Experience at Verizon Wireless

While we don’t list it with design, development, optimization, content, and media, customer service is an integral part of Influency. If your customers, clients, and prospects don’t trust you — or even worse, mistrust…

Influency and Customer Service; Fraud at Verizon Wireless

When You Can’t, You Can’t

Yesterday, this very short message showed up in my inbox:

i need to access the Verizon wireless internal systems

It found its way to me through our Contact Us page, and I was so incredulous I did a little research. That research led…