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User Retention

Chagency

Helping SaaS CEOs reduce customer churn through developing experiences for users — giving them reasons to fall in love with the product and the company. Step by step, building brand equity.

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User Retention

🚀 Ch Daniel in Chagency

Mar 18, 2019

How To: SaaS User Onboarding For Products With Multiple Audiences

How To: SaaS User Onboarding For…

🚀 Ch Daniel in Chagency

Mar 16, 2019

How To Solve A SaaS Company’s User Churn Problem

Here’s the good news:

🚀 Ch Daniel in Chagency

Feb 18, 2019

How Tech Companies Evoke Feelings

I was answering the following question: “What are customer retention techniques used by Facebook?”…

🚀 Ch Daniel in Chagency

Jan 21, 2019

What Newton Had To Say About User Churn in SaaS Businesses

🚀 Ch Daniel in Chagency

Jan 17, 2019

Voice of Customer Programmes Are For Losers

Literally every company, as long as they know where to…

How To: SaaS User Onboarding For Products With Multiple Audiences

How To: SaaS User Onboarding For…

How To Solve A SaaS Company’s User Churn Problem

Don’t Burn My Eyes. Mysterious Experiences. Dark Mode UI

How Does A SaaS Company Measure User Churn? Hint: It’s Not Statistics

Selectivity Pays Off. How Many People Are You Saying No To Through Your Speech?

Explain To Me As If I’m a Labrador (If You Want My Money).

LinkedIn Needs To Adapt To 2019 — One Important Thing That Needs To Be Fixed

How Tech Companies Evoke Feelings

What Newton Had To Say About User Churn in SaaS Businesses

Voice of Customer Programmes Are For Losers

Literally every company, as long as they know where to…