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Choice Hacking

Writing at the intersection of psychology, science, business, and design

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  • How Duolingo Used Psychology to Make Learning Addictive

    How Duolingo Used Psychology to Make Learning Addictive

    Part One of the ultimate guide to Duolingo’s use of behavioral science and design
    Go to the profile of Jennifer Clinehens
    Jennifer Clinehens
    May 25
    False Consensus Effect: Why it’s so hard to understand customers

    False Consensus Effect: Why it’s so hard to understand customers

    One of the biggest challenges in design marketing is empathy — feeling what your customers feel.
    Go to the profile of Jennifer Clinehens
    Jennifer Clinehens
    May 9
    Status Quo Bias: The Power of the “Devil You Know”

    Status Quo Bias: The Power of the “Devil You Know”

    Have you ever worked for a company where all your new ideas were shot down?
    Go to the profile of Jennifer Clinehens
    Jennifer Clinehens
    May 2
    Read THIS before you hire a Behavioral Science expert for your agency

    Read THIS before you hire a Behavioral Science expert for your agency

    Behavioral Science is a hot topic — but according to Choice Hacking research, more than 50% of agencies in the US and the UK don’t know…
    Go to the profile of Jennifer Clinehens
    Jennifer Clinehens
    Apr 20
    27 Ways Creative Agencies Can Use Behavioral Science

    27 Ways Creative Agencies Can Use Behavioral Science

    I recently asked US and UK-based advertising professionals if/how they use Behavioral Science in their businesses. And the vast majority…
    Go to the profile of Jennifer Clinehens
    Jennifer Clinehens
    Apr 20
    How Mini Used Psychology to Conquer America

    How Mini Used Psychology to Conquer America

    How did the Mini go from being a post-war budget saver to one of the most beloved cars on Earth?
    Go to the profile of Jennifer Clinehens
    Jennifer Clinehens
    Apr 14
    Thinking Traps: What is In-Group Bias?

    Thinking Traps: What is In-Group Bias?

    Have you ever fallen into this sneaky thinking trap?
    Go to the profile of Jennifer Clinehens
    Jennifer Clinehens
    Feb 6
    How Marketing Creates Memories

    How Marketing Creates Memories

    And why “memories make sales”
    Go to the profile of Jennifer Clinehens
    Jennifer Clinehens
    Jan 16
    How to Keep Users Engaged: Precommitment

    How to Keep Users Engaged: Precommitment

    Humans like our behaviors to stay consistent with the image we hold of ourselves. For example, someone who sees themselves as athletic is…
    Go to the profile of Jennifer Clinehens
    Jennifer Clinehens
    Jan 13
    What is Scarcity?

    What is Scarcity?

    How this psychological principle can help grow your brand
    Go to the profile of Jennifer Clinehens
    Jennifer Clinehens
    Dec 22, 2022
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