Chris Messina
Published in

Chris Messina

Credit: Gilles Lambert

2016 will be the year of conversational commerce

Discovery and distribution

Accessing Transportation within Facebook Messenger

The fight to own the conversational command line

Threads, persisting context across devices, and extreme personalization

The language of conversational apps and notifications

Payments, location, and persistent identity

Once payments have been set up in Facebook Messenger, they can be used with bots

Ambient computing and hardware trojan horses

Lightning fast development cycles, increased competition, and customer service

Platforms, SDKs; encumbered & upstarts

Will everything move to the conversational paradigm?



Chris Messina is the inventor of the hashtag, #1 Product Hunter, and an ever-curious product designer and technologist.

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