Despite the essential, strategic role internal communications metrics play in their profession, many communicators shudder at the thought of crunching numbers.
For internal communicators, non-desk employees are a population perennially classified as hard to reach. The old adage for succeeding in internal communications is to “go where your audience is,” but non-desk employees are…
Karin Bonev leads the internal communications practice at the PR and communications consultancy firm Dix & Eaton. As one of the firm’s vice presidents, she works with clients to build communications…
At some point, every internal communicator wonders if employees are understanding their messages, or if it’s in one ear and out the other.
by Jennifer Oertli
I once worked for an organization where two executives wanted to bring in another person to run a large…
All organizations encounter will inevitably encounter the need for culture change, but pulling off that change successfully is hard. Culture is a statement of identity. It’s the organizational answer to questions including (but certainly not limited to)…
In this installment of Around the Bonfyre, the interview series that explores all things communications, culture, and engagement, we sat down with Kristin Hancock, the manager of…
The enterprise technology marketplace is booming with more “tools” than you can count to optimize every work process. Even HR, a profession once so mired in soft skills it was considered nearly impossible to measure with precision, is now…
