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Digital Threats

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Grant Kemp’s analytics and innovation blog

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Digital Threats

Grant Kemp in Connectedwindow

Sep 29, 2015

Starbucks Mobile Order and Pay kills queuing with mobile app ordering

Starbucks is just about ready to cement its place as king of the coffee shops when it rolls out mobile app ordering tomorrow ( 1st October) I will soon be able to order a Starbucks coffee and let them know when…

Grant Kemp in Connectedwindow

Mar 23, 2015

Tech Scout: How to get your Mobile Friendly tag before Google penalizes you

As some of you know April 21st is the date when Google’s new update is launched which will kill your search ranking if your site isn’t mobile optimized. Here’s how to fix it in time:

Grant Kemp in Connectedwindow

Sep 30, 2014

4 Lessons Learned from Innovating with Large Companies

Over the past few months I have worked hard on a massively innovative project with a very forward thinking large company; a couple of hardware vendors and supporting companies. I have been excited, stressed, and most of all very…

Grant Kemp in Connectedwindow

Jul 27, 2014

Hey White Company, be omnichannel, don’t just leave it to staff.

On the weekend, I was at the White Company in Selfridges where I saw a tag on a product that I wanted to buy. Instead it said “Order this product in-store, Just ask a member of staff”. . Here are some suggestions how…

Grant Kemp in Connectedwindow

Jul 18, 2014

Connectedwindow.com mission post

Now that we are approaching our 500th visitor to the blog, I thought it would be a good time to put down in ink about why I set it up. Firstly to make sure I stay on topic but also to keep me motivated on this journey that I am embarking on.

Grant Kemp in Connectedwindow

Jul 16, 2014

The Godzilla threat of Showrooming and how to battle it

So far I have talked about new digital tools that are able to help the retailer to engage with customers. The problem is that Digital in retail means that there are a bucket load of new threats.. including Showrooming.