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The value of online conversations, explained

The value of online conversations, explained

The value of online conversations can now be demonstrated through a financial case study with a European retailer. iAdvize commissioned a…
Go to the profile of Caroline Langer
Caroline Langer
3 Reasons Why Companies Need to Engage in Conversation With their Customers

3 Reasons Why Companies Need to Engage in Conversation With their C...

eCommerce is an essential part of our lives. A truly useful tool. Yet, it has also become a space where brands mainly inundate online…
Go to the profile of Karen Air
Karen Air
Cross-channel, multi-channel & omni-channel: what is the difference?

Cross-channel, multi-channel & omni-channel: what is the difference?

Today, customers have access to a variety of offline and online channels (stores, messaging apps, connected objects, etc.) They can now…
Go to the profile of Ludivine Kasteleyn
Ludivine Kasteleyn
Here are 3 ways of improving your Customer Experience in 2019

Here are 3 ways of improving your Customer Experience in 2019

As we all know, apps such as Messenger, WhatsApp or WeChat have turned into crucial touch points for brands when communicating with their…
Go to the profile of Karen Air
Karen Air
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