I hate it when I miss things. And I missed the telltale signs of burnout in her.
What’s the point of a UI when the back-end isn’t performant enough to serve correct data in a timely fashion?
Tl;dr — I’m starting my own consultancy called Hêtre, focusing on product design…
When I talk to junior designers starting out in their careers, I find they struggle with “story.” They can’t walk from…
(originally published at The Interconnected, a journal of writing about being humans working on the web)
“Culture change is hard.”
It was probably the fifth or sixth time I’d heard that design director say that. And I wouldn’t…
You may remember a few years ago an elderly woman, the local restaurant reviewer for a newspaper in Grand Forks, North Dakota, wrote a review extolling their new local Olive Garden. And the Internet received it with great derision. The Olive Garden? In a nation where…
