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Customer Service and Customer Experience
How to gain happy and loyal customers
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Carol Soriano
in
Customer Service and Customer Experience
Dec 28, 2015
7 Pointers to Deliver Good Customer Service Year-Round — Not Just on Christmas
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Carol Soriano
in
Customer Service and Customer Experience
Dec 4, 2015
Social Media Customer Service Guidelines for the Holiday Season
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Carol Soriano
in
Customer Service and Customer Experience
Oct 16, 2015
Social Media VS Telephone: Which Resolves Customer Service Issues Faster?
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Carol Soriano
in
Customer Service and Customer Experience
Sep 16, 2015
Business and Social Media Strategies to Boost Customer Service Quality
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Carol Soriano
in
Customer Service and Customer Experience
Sep 16, 2015
Outsourcing Social Customer Service: Good or Bad for Business?
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Carol Soriano
in
Customer Service and Customer Experience
Sep 16, 2015
Handling Irate Customers in Social Media: Delivering Good Social Customer Service
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