Innovation

2016: A Year of Innovation and Customer Experience

“It’s been a busy year for ReadyTalk.”

Calculating the Value of Innovation

Innovation is critical. But in a world of finite resources, how do you decide when to invest in a speculative project?

The Goldilocks Effect: Crafting a design challenge that’s just right

As we continue to integrate design challenges into our innovation process here at ReadyTalk, it’s become obvious that the biggest challenge is in selecting the right challenge!

Sprint Day 5 — Accepting Feedback and Understanding People

I’m still in high school. One of my most visited websites is my school’s online report card portal. I worry about my GPA, my AP and PSAT/SAT/ACT scores, what college I’m going to get into, you know, high school things.

ReadyTalk Adopts Design Thinking for Innovation

Diving into the Jobs-to-be-Done Framework

If you ask Andrea, she’ll be the first to tell you — she loves processes and frameworks. By nature, I’m far more skeptical of this kind of stuff. So when Andrea introduced me to Jobs-to-be-Done (JTBD), I was ready to do what I usually do in these cases —…

Wrapping up Bot Month

During the month of May, ReadyTalk’s DART team has been championing a new kind of internal innovation for our organization: Bot Month.

Checking in from basecamp at Boulder Startup Week 2016!

Other than the promise of free t shirts, why is a 15-year old company like ReadyTalk interested in Startup activities?