Startup

Daytrip’s bi-weekly reading picks

Every day, we see all sorts of new articles from the travel industry. Many of them are interesting…

Behind 5 Star Rating: How to deliver a great customer experience (part 4)

When we founded Daytrip in 2015, Tomas and I knew that delivering a great customer experience was going to make or break our business. In this series, I will take you through each element of how we make…

Daytrip’s Bi-Weekly Reading Recommendations

Every day, we see all sorts of new articles from the travel industry. Many of them interesting. In two weeks, the number of new articles amounts to exactly one gazillion. So to save you from having to read it all, and to make it easier for you, every two…

Behind 5 Star Rating: How to deliver a great customer experience (part 2)

Customer expectations are…

Behind 5 Star Rating: How to deliver a great customer experience (part 1)

When we founded Daytrip in 2015, Tomas and I knew that delivering a great customer experience was going to make or break our business. In this series, I will take you through each element of how we make…

Why Intercity Is the Next Big Opportunity in Travel