Deep dives and unique insights

Jul 17, 2017

dgroup • Future of retail: How digital enables new brick & mortar concepts

The store is now the biggest product we produce […] (Ahrendts, 2016). This statement posed by Apple’s Senior Vice President of Retail indicates what many industry experts believe to be true: The role of…

dgroup • How peer-to-peer messenger payments are entering the global market

While many key features of the future payment landscape are still unknown, drastic changes are ahead. Next to classic financial intermediaries such as banks and payment providers, social networks are…

dgroup • How CRM can help luxury fashion brands to foster long-term customer relationships

The personal customer-salesperson relationship or interpersonal bond that often develops between a customer and a salesperson, which is based on trust, is an important asset…