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From Assumptions to Solutions in One Week: a Zapper Design Sprint Case Study

Take a look at the process for designing successful features

The Process — Ultim DeFi Design Sprint

Before we dived deep into the Sprint, we took some time and prepared the tasks we would need to accomplish for the week.

Our one week Sprint Plan

Understanding the Problem

Before we jumped into design we wanted to make sure we got all the assumptions ready so that we can later validate them in the user research phase of the Sprint.

First call with the Zapper Team
The assumption list and the questions we were going to ask the users

User Research

We usually recruit users from Twitter and we were happy to see there were a lot of users eager to jump on a call with us.

Photo of me interviewing Luther


We’ve interviewed 3 users and at the end of the calls it was time to summarise our findings. We’ve made a list of all the needs that users seemed to have, and next to each one of those we’ve added a potential solution that could solve that need.

The output of the user research sessions, needs and potential solutions


We’ve seen that most of the needs could be solved by using data that we already had, so the implementation process would not be that difficult.

Suggested Investments components design on the right
Discover components
Return on Investment in the Pool tab

What we’ve learned

  1. You never know who your users are unless you reach out to them. You think that by designing your product for experienced DeFi users is the the way to go, but in the end you might be surprised to find out that onboarding new users plays a very important role in this as well.
  2. It’s interesting to see how users like Luther, a nurse from New York City, are getting into DeFi and looking for ways they can learn more about how to use these tools. I think it’s a very good sign but also an immense opportunity for the community to lay out the path for new users. I think that the best way to learn is by doing and right now when gas prices are so high, it’s great to see how platforms such as InstaDapp are pushing out features for simulating environments, giving new users a playground to explore.
  3. There is no wrong answer. Whenever you are in a call with your team make sure you take the opportunity to ask them for every assumption that comes to your mind and transform it into a question for the user. There is no wrong assumption just not enough questions.

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Andrei Ponivesc

Designing, writing and pursuing my journey wherever it may take me.