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Deloitte Digital Connect
Experiences and reflections from charities on Deloitte’s digital development programme, supported by CAST.
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User research — finding the missing voices
User research — finding the missing voices
User research often means speaking to existing service users — but are there other people out there that we aren’t reaching?
Priscilla McClay
Mar 19
User Research Findings
I’ve come to the end of the user research section of my digital inclusion project, however what it’s shown me is that there’s actually a…
Emma Price
Mar 19
Deloitte project thoughts at the end of February
February already feels a little way behind us, but for the last week of the month and when I start taking calls again (hopefully this…
Emma Price
Mar 5
The joy of deep listening
The joy of deep listening
This process has been all about me feeling comfortable throwing caution to the wind, taking the current norm ‘this is how we’ve always…
Jessyoung
Feb 27
From agency to influence — DDC weeknotes
From agency to influence — DDC weeknotes
Five things that happened this week on Deloitte Digital Connect.
David Scurr
Feb 26
The wonderful, wise, wobbly Workbook
The wonderful, wise, wobbly Workbook
I’m reading through all the notes participants have written in their Discovery Phase Workbook. The Workbook has been created for the…
Ellen Smyth
Feb 22
User research — making it safe and rewarding for participants
User research — making it safe and rewarding for participants
User research can be a one-way process. I’ve been looking at what we as an organisation can offer participants.
Priscilla McClay
Feb 16
5 things to share this week
5 things to share this week
We’re in the ‘stuff gets real’ part of the Deloitte Digital Connect programme at the moment. At Goalball UK my Big Hairy Audacious Goal…
Jo Hercberg
Feb 9
Online collaboration tools for user research
Had another amazing session with the #Deloitte and #Cast team today — I’m learning so much, I feel like I’m back at university (not a…
Emma Price
Feb 8
A win with open working
A win with open working
Having been on the DDC programme since December I was rearing with go with my first meeting of our Steering Group, sharing the research we…
Jessyoung
Feb 6
She’s doing a course
She’s doing a course
Late in 2023 I applied for the Deloitte Digital Connect scheme. The scheme is for charities and non-profits to learn how to apply user…
Jo Hercberg
Feb 2
The good, the bad and the beautiful — DDC weeknotes 1
The good, the bad and the beautiful — DDC weeknotes 1
I’m co-running an online workshop on Open Working and Reuse with my sidekick Ellen. The workshop is for the brilliant cohort of 30 social…
David Scurr
Feb 2
The 5 things that happened when we set our open working commitments
The 5 things that happened when we set our open working commitments
I really enjoyed connecting with everyone who joined the Deloitte Digital Connect Open Working and Reuse workshop today, it’s great to get…
Ellen Smyth
Feb 1
Deloitte Digital Connect Reflections
Deloitte Digital Connect Reflections
This is my first time using Medium to record my experiences/feelings/work, so anyone out there that might be reading this — please bear…
Emma Price
Feb 1
The Wrong Tool for the Right Reason
The Wrong Tool for the Right Reason
Introduction
Ashraf Hamzah
May 2, 2023
Finding comfort working in the ‘unknown’
Finding comfort working in the ‘unknown’
A personal reflection by Ashley Callard.
Ashley Callard
Mar 29, 2023
How to get started on the Deloitte Digital Connect Medium publication
How to get started on the Deloitte Digital Connect Medium publication
Welcome to the Deloitte Digital Connect Medium publication. We invite you to write about your digital work here!
David Scurr
Feb 9, 2023
Making the complex simple: Fin’s DDC programme story
Making the complex simple: Fin’s DDC programme story
Fin McLoughlin is project manager at Barnardos Virtual Family Hub. This is his story of using Deloitte Digital Connect programme support on…
Joe Roberson
Jun 20, 2022
Figma-tastic: Kate’s DDC story
Figma-tastic: Kate’s DDC story
One month ago Kate MacKay had just finished user research on a new charity website. This is her story of what happened next.
Joe Roberson
Jun 17, 2022
How Earthworks did 2 weeks user research before designing their new website
How Earthworks did 2 weeks user research before designing their new website
This blog is about Kate Mackay’s experience of doing user research and running usability testing sessions for Earthworks’ new website.
Joe Roberson
Jun 1, 2022
‘Digital has a higher importance now’: Peter’s story of the Deloitte Digital Connect programme
‘Digital has a higher importance now’: Peter’s story of the Deloitte Digital Connect programme
“Before this we wouldn’t have seen digital as a key expertise. We would have prioritised investment in management training or clinical…
Joe Roberson
Jun 1, 2022
‘Stepping back in order to stride forward’: Jamie’s DDC story
‘Stepping back in order to stride forward’: Jamie’s DDC story
Jamie Boyd is Growth Programme Manager at Social Bite, a homelessness charity. This article tells Jamie’s story of stopping to reconsider…
Joe Roberson
May 31, 2022
‘From Digital to Design’: Wayne’s Deloitte Digital Connect programme journey
‘From Digital to Design’: Wayne’s Deloitte Digital Connect programme journey
Wayne Wu is the Events & Administration Coordinator at the Windsor Fellowship. The organisation helps young people from under-represented…
Joe Roberson
May 31, 2022
How to be an expert
How to be an expert
A couple of weeks ago, I spoke with another participant on the Deloitte Digital Connect programme to share my expertise.
Luke
May 26, 2022
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