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Digital and innovation at British Red Cross
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User Research
Digital and innovation at British Red Cross
Latest work and opinions by the teams working in Digital, Data, Technology and Innovation
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User Research
Charlotte Wilton
in
Digital and innovation at British Red Cross
Jun 22, 2021
Researching with communities in a Pandemic
In the Innovation team, we always put the people we are trying to solve problems for…
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29
Jo Smart
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Digital and innovation at British Red Cross
Mar 24, 2021
Help the British Red Cross improve their digital products
We’re looking for people who can spare one…
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3
Harry Trimble
in
Digital and innovation at British Red Cross
Feb 15, 2021
Spotting where we could start
Prioritising what emergency services a product team works on first
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71
Afsa Akbar
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Digital and innovation at British Red Cross
Jan 14, 2021
Learning from people who struggle with money
Understanding the needs of our services users struggling…
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207
Tom Belcher
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Digital and innovation at British Red Cross
Jan 5, 2021
Experiencing a power cut
We interviewed individuals that have gone through a power outage for 12+…
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Harry Trimble
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Digital and innovation at British Red Cross
Jan 24, 2020
Mapping unmet needs
We mapped our fires and floods discovery findings. It helped us make better team…
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54
Harry Trimble
in
Digital and innovation at British Red Cross
Nov 1, 2019
Data minimisation and user research
Our team only collects and keeps the minimum information we need…
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38