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Digital Assistant Academy
DA Academy provides training and certification in Voice Interaction Designer. The future is voice. Advance your career by learning to design Voice Interactions.
DIGITAL ASSISTANT ACADEMY
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Conversation Design Certification
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Voice Design Strategies for the Elderly Population
Voice Design Strategies for the Elderly Population
The United Nations reports that there are over 962 million elderly people in the world today.
Shyamala Prayaga
Feb 23, 2021
Designing for Empathy in Conversation Design
Designing for Empathy in Conversation Design
Views about conversational AI no longer stop at their ability to be helpful and sound natural. While those remain key aspects of the design…
Shyamala Prayaga
Jan 17, 2021
The Art of Building a Voice Assistant
The Art of Building a Voice Assistant
Like many leaders in the industry, Ananya Sharan didn’t start her career in voice technology. After working as a software engineer and then…
Shyamala Prayaga
Jan 10, 2021
Conversational Techniques to Reduce Bias in Conversational AI
Conversational Techniques to Reduce Bias in Conversational AI
In a typical suburban town in America, a man may wake up and ask his favored voice assistant to immediately turn on the lights in his…
Shyamala Prayaga
Jan 10, 2021
Engaging Younger Audiences with Voice: New Opportunities to Connect with a Younger Demographic
Engaging Younger Audiences with Voice: New Opportunities to Connect with a Younger Demographic
By and large, the younger generation is keen to try out new technologies. And voice user interfaces have not veered from the trend.
Shyamala Prayaga
Jan 4, 2021
A Holistic Approach to Voice Analytics and Optimization
A Holistic Approach to Voice Analytics and Optimization
Philip Hunter’s work in voice technology can be traced back to the early 90s, when he first started a developer job that involved…
Shyamala Prayaga
Jan 3, 2021
The Necessity of Ethics in AI: A Lasting Legacy
The Necessity of Ethics in AI: A Lasting Legacy
A wealth of knowledge and experience along with a diverse background has enabled Renée Cummings to pursue work in ethics in AI.
Shyamala Prayaga
Dec 27, 2020
Curiosity is key to success in conversational design
Curiosity is key to success in conversational design
If you have a left-brain-right-brain thing happening, a way of thinking that allows you to engage creatively and logically — chances are…
Shyamala Prayaga
Nov 29, 2020
Growing Privacy Concerns with Voice-enabled Devices
Growing Privacy Concerns with Voice-enabled Devices
Across 2020, adoption of voice technology went up by 48%, according to Statista.
Shyamala Prayaga
Nov 29, 2020
An exciting time to enter conversational design!
An exciting time to enter conversational design!
“Without a doubt, it’s an exciting time to enter the voice design industry”, enthuses Brooke Hawkins, a conversational designer based in…
Shyamala Prayaga
Nov 29, 2020
Visualizing the Future of Voice Technology
Visualizing the Future of Voice Technology
From a young age, there were indicators that Dr. Joan Palmiter Bajorek would take on a leadership role. Classmates teased that she was…
Shyamala Prayaga
Nov 29, 2020
Designing Inclusive Voice Experiences
Designing Inclusive Voice Experiences
There are 3.25 billion people using voice assistants.
Shyamala Prayaga
Nov 29, 2020
Voice-First: A Return to the Natural Interface
Voice-First: A Return to the Natural Interface
As a voice designer with a background in linguistics and neuroscience, Brielle sees a promising future in bringing voice-first interfaces…
Shyamala Prayaga
Nov 29, 2020
Conversational AI and its Impact on Future Consumers
Conversational AI and its Impact on Future Consumers
As many as 10.8% of smart speaker owners have used them to buy groceries, eMarketer reports.
Shyamala Prayaga
Nov 29, 2020
Know your brand inside out before developing a conversational interface
Know your brand inside out before developing a conversational interface
What makes a great conversational interface?
Shyamala Prayaga
Nov 28, 2020
Why strategy is essential for any voice interface project
Why strategy is essential for any voice interface project
Only once during his podcast interview does he express exasperation. And that’s when he thinks about businesses wanting a chatbot or voice…
Shyamala Prayaga
Nov 28, 2020
Building Authentic Connections Between Humans and AI
Building Authentic Connections Between Humans and AI
When Jason Gilbert started filmmaking school, he envisioned a career path that was much different from his eventual work as an AI…
Shyamala Prayaga
Nov 28, 2020
The Importance of Natural Language Understanding in Voice Technology
The Importance of Natural Language Understanding in Voice Technology
As a natural language understanding (NLU) expert with a PhD in linguistics, Deborah Dahl brings unique insight into the role that her…
Shyamala Prayaga
Nov 28, 2020
Why Most Linguists are Moving into Conversation Design as a Career?
Why Most Linguists are Moving into Conversation Design as a Career?
Conversation design is a field that grows in importance by the year. There are 3.25 billion people using voice assistants today, and the…
Shyamala Prayaga
Nov 24, 2020
Part 1: Digital Assistant Personality
Part 1: Digital Assistant Personality
Meet Your New Assistant
Shyamala Prayaga
Sep 27, 2020
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