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User Experience

Digital Government Victoria

Making Victorian Government information easier to find, understand and use.

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User Experience

Duncan Legge in Digital Government Victoria

A participant interacting with a physical paper prototype.

‘Your website sucks!’ A human approach to legislation

Rebecca Sloan in Digital Government Victoria

People in a workshop meeting. Post it notes are on the whiteboard.

How we’re using real life to make government content better

Megan Vassarotti in Digital Government Victoria

Getting eyeballs on corporate content

Back in February we launched the new vic.gov.au (you can read more here), transitioning it…

Michael Aleisi in Digital Government Victoria

Death to the online survey? Community engagement through online chat

Tim Yao in Digital Government Victoria

From Marvel to Ripple: how our front end framework is fighting inconsistency across government content

Meagan Carlsson in Digital Government Victoria

Homepage of State Budget Website available at www.budget.vic.gov.au

Stretching our budget dollars to benefit everyone

Lucy Wilby in Digital Government Victoria

3 simple ways to understand your user without talking to them

Yes, it is possible. How we take action…

James Tsividis in Digital Government Victoria

Let’s catch bugs! A beginners’ guide to website testing

Marcella Marino in Digital Government Victoria

Getting accessibility right — 5 practical steps you can take

Content should be accessible for all…

Bridget Kelly in Digital Government Victoria

**30,000 content creators*, 2800 publications, 2 UX designers. One website.**

How we are using UX to…