Digital Work Group

One of Bar’s pivotal…

Happy 2024 from the Digital Work Group! Let’s discuss Upwork’s Expert Vetted badge to start the New Year. As the fourth and final post of…

Skills take center stage in the discussion of the future of work, increasingly mediated by digital labor platforms such as Uber and Upwork…

This year, we launched the Digital Work Group Blog to share insights about remote work, the gig economy, and the technology reshaping our…

As the next part of the Upwork Badge miniseries, this post explores the Top Rated Plus status, the third badge a freelancer can unlock on…

With millions of freelancers and clients collaborating on diverse projects remotely, Upwork has become one of the largest digital…

This fall, members of the Digital Work Group monitored social media to explore how online freelancers perceive and discuss their…

A few weeks ago, I posted about the Rising Talent badge, one of Upwork’s four badges earned by freelancers. Rising Talent is the easiest…

Introducing the Protean Career

We identified five key factors that have the potential to hinder workers in their pursuit of success in platform work:

There is a long history of studies documenting inequality and discrimination in the traditional labor market. Conscious/unconscious bias…

Written by Dr. Mike Dunn, Assistant Professor at Skidmore College, Management and Business Department

Introducing Our New Series: Researcher Highlight

A few weeks ago, I posted about Upwork’s Job Success Score (JSS), a platform-generated metric used to efficiently mediate their digital…

The landscape of work has shifted over the past 10 years with the rapid growth of online labor platforms like Uber, Lyft, Instacart…

As digital labor platforms emerge as one form of future labor markets, many workers enter this market as ‘online freelancers’, developing…

To efficiently mediate their digital marketplace, Upwork generates metrics about freelancers based off of their completed contracts…

If you are familiar with the Digital work group and our panel study, you may know that we have interviewed over one hundred freelancers to…

In an earlier post, I discussed the transformation of work over the past few decades, including the shift to learn organizations and rise…

Upwork is one of the largest platforms for remote work. It became increasingly popular after the pandemic when people got a taste of the…