The #PSDigital conference gave a lot of food for thought around how public services use social media. Ben Black spoke at the event about his Cwmbran hyperlocal site, and I also had a chance to…

Dyfrig Williams in Doing better things

Sep 5, 2016

Could you go without internal email?

We all know the feeling of returning to work after a holiday to find a mountain of emails waiting for us. I always have a nagging feeling that I need to get to grips with my emails before I can start with the “real work” that I have in front of me.

Dyfrig Williams in Doing better things

Aug 30, 2016

Getting personal: Why organisations should encourage their staff to use social media

Before starting my role at the Wales Audit Office’s Good Practice Exchange, I’d always kept work related tweets separate from my personal account.