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Product Design
Doing Service Design at the National Lottery Heritage Fund
Documenting our progress as we try to understand and serve people better
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Product Design
Kerry Lyons
in
Doing Service Design at the National Lottery Heritage Fund
Sep 30, 2020
16 September — 29 September
Digital Service Design Weeknotes
What we’ve done in the…
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Kerry Lyons
in
Doing Service Design at the National Lottery Heritage Fund
Sep 2, 2020
18 August — 1 September
Digital Service Design Weeknotes
What we’ve done in the last 2 weeks
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Kerry Lyons
in
Doing Service Design at the National Lottery Heritage Fund
Jun 24, 2020
10 June — 23 June
Digital Service Design Weeknotes
What we’ve done in the last 2 weeks
This sprint we looked at facilitating alternative financial models that are stable, usable and accessible. We will use this work to learn about the…
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Kerry Lyons
in
Doing Service Design at the National Lottery Heritage Fund
Jun 9, 2020
26 May — 9 June
Digital Service Design Weeknotes
What we’ve done in the last 2 weeks
Started a new sprint goal, which is enable grantees to confirm their agreement with us and our terms, which is essentially, the Permission to Start.
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Kerry Lyons
in
Doing Service Design at the National Lottery Heritage Fund
May 27, 2020
13 –26 May
Digital Service Design Weeknotes
What we’ve done in the last 2 weeks
We achieved our sprint goal, which involved some discovery work on possibilities to enable a more resilient, reliable and usable staff journey for Heritage Emergency…
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Kerry Lyons
in
Doing Service Design at the National Lottery Heritage Fund
May 13, 2020
29 April — 12 May
Digital Service Design Weeknotes
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Kerry Lyons
in
Doing Service Design at the National Lottery Heritage Fund
Jan 22, 2020
8 January — 21 January
Digital Service Design Weeknotes
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Kerry Lyons
in
Doing Service Design at the National Lottery Heritage Fund
Jan 8, 2020
Bumper Edition! 10 December — 7 January Digital Service Design Weeknotes
What we’ve done in the last 2…
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