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Evolution and lifecycle of a SaaS Product

Evolution and lifecycle of a SaaS Product

Have you ever wondered what the status of your SaaS Product against its lifecycle and market position is? Are you confident that your…
Go to the profile of Ioannis Papikas
Ioannis Papikas
Innovating Agile Product Design

Innovating Agile Product Design

Companies usually work in one of the two main gears or frameworks: Waterfall and Agile. Whilst there is enough room for product design in a…
Go to the profile of Ioannis Papikas
Ioannis Papikas
Building e-satisfaction v2.0

Building e-satisfaction v2.0

In the past few months, e-satisfaction has been growing rapidly. Customers have been boarded, giving feedback on what generates value and…
Go to the profile of Ioannis Papikas
Ioannis Papikas
What about Customer Loyalty?

What about Customer Loyalty?

Go to the profile of Danai Marketou
Danai Marketou
Why you shouldn’t be afraid of negative reviews and how to deal with them!

Why you shouldn’t be afraid of negative reviews and how to deal with them!

Go to the profile of Danai Marketou
Danai Marketou
The 3 steps that will transform customer experience based on moments of truth

The 3 steps that will transform customer experience based on moments of truth

Go to the profile of Vagelis Kotsonis
Vagelis Kotsonis
4 must-know moments of truth that will close the loyalty loop

4 must-know moments of truth that will close the loyalty loop

Go to the profile of Danai Marketou
Danai Marketou
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