Relationships

Dealing with difficult people

How to face our toughest relationships

We all have that person (or perhaps several people!) in our lives who is challenging to work or engage with. Every conversation is a struggle.

Staying civil

How to engage when you don’t (and may not ever) agree

“We’ll just agree to disagree.”

We’ve probably heard (and used) that phrase many times. Often what’s really meant by it is “I don’t want to hear why you disagree…

Two of the most powerful words

A simple phrase that can unleash the power to mend even the most hostile relationships

When we truly understand a situation from someone else’s perspective, sometimes (not always) we are the…