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About
Freshworks Insider
Read more about the people, the work that we do, and how we build the SaaS products that we build at Freshworks Inc. An inside peek into the company culture, and some interesting stories that we want to share with the world!
Note from the editor

Read inside stories about work, culture, customer support and more from one of the fastest growing startups in the world.

Editors
Go to the profile of Aishwarya Hariharan
Aishwarya Hariharan
Product Marketing Manager for Freshteam, an applicant tracking system, by Freshworks
Go to the profile of Vignesh Vijayakumar
Vignesh Vijayakumar
CS. Design. Journalism. Marketing. PR. HR. WWE fan. ENFP-A. I might just know you. Bacon might need 6 degrees, I don’t.
Go to the profile of Prashanthini Mande
Prashanthini Mande
I like to read a lot of books and then I like to write about them and talk about them. (Case in point: https://www.mimblewimble.in/)
Go to the profile of Alan Berkson
Alan Berkson
I’m a really old digital native. I did a TEDx talk. #education #futureofwork #CX #ITSM
Go to the profile of Freshworks Inc
Freshworks Inc
Freshworks builds software that make it easy for teams to collaborate with each other, and also help provide their customers with the best experience possible.
Go to the profile of Freshdesk
Freshdesk
🙌 Intuitive, feature-rich, affordable customer support software used by 150,000 businesses world-wide 🌍 Check us out 👉 www.freshdesk.com
Go to the profile of Kingston David
Kingston David
Go to the profile of Kavyapriya Sethu
Kavyapriya Sethu
I am full of untold stories. Now I just have to find the right words and make them sing.
Go to the profile of Snigdha Vittaldev
Snigdha Vittaldev
SaaS Marketer | Music Aficionado | Loves dogs
Go to the profile of Divya Murugesan
Divya Murugesan
Content Specialist | Product Marketing at Freshworks
Go to the profile of Jags
Jags
UI Dev @Freshworks | Undercover chef @instagram.com/whereis.the.food
Go to the profile of Naveen
Naveen
Co-Founder at ZEPIC. Ex-Freshworks, Ex-CoFounder of Zarget, Ex-Zoho
Go to the profile of I am
I am
I am a Verb
Writers
Go to the profile of Aishwarya Hariharan
Aishwarya Hariharan
Product Marketing Manager for Freshteam, an applicant tracking system, by Freshworks
Go to the profile of Vignesh Vijayakumar
Vignesh Vijayakumar
CS. Design. Journalism. Marketing. PR. HR. WWE fan. ENFP-A. I might just know you. Bacon might need 6 degrees, I don’t.
Go to the profile of Prashanthini Mande
Prashanthini Mande
I like to read a lot of books and then I like to write about them and talk about them. (Case in point: https://www.mimblewimble.in/)
Go to the profile of Arun Mani
Arun Mani
Go to the profile of STS Prasad
STS Prasad
Bringing the customer into the engineer’s mind …
Go to the profile of Shruti
Shruti
Lover of dissent, tea, words, frameworks. Tech marketer by day. Currently avoiding patronyms. https://twitter.com/Shroohtea
Go to the profile of Nichole Elizabeth DeMeré
Nichole Elizabeth DeMeré
B2B SaaS Consultant. Go-to-Market Strategist. Product Marketer. Community Manager. I help launch products. https://nicholeelizabethdemere.com
Go to the profile of Arihant Jain
Arihant Jain
Go to the profile of Apoorva Ravikrishnan
Apoorva Ravikrishnan
Go to the profile of Durga Sundaram
Durga Sundaram
Occasionally, I feel the need to write.
Go to the profile of Aditya Krishna
Aditya Krishna
Exploring the world through art and design. Always on the hunt for new inspiration and adventures.
Go to the profile of Vinithra Madhavan Menon
Vinithra Madhavan Menon
More love and words than I know what to do with. Firmly on the ground and fully in the clouds. There are no endings… https://literallywriting.blogspot.com/
Go to the profile of Aditi Chamaria
Aditi Chamaria