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Jobs of the Future: Gilbert Improves Hiring Process for Young Workforce

Jobs of the Future: Gilbert Improves Hiring Process for Young Workf...

Gilbert is helping us prepare to be the “City of the Future” by making it easier for younger employees to enter the workforce with changes…
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Team Gilbert, AZ
Saving the planet (by starting with Gilbert trash/recycling services)

Saving the planet (by starting with Gilbert trash/recycling services)

The Gilbert Digital Government team has compiled our latest EDGE success story. Environmental Services Manager Paul Montes and Fleet…
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Team Gilbert, AZ
Gilbert Fire and Rescue (and EDGE!)

Gilbert Fire and Rescue (and EDGE!)

Gilbert Fire and Rescue has a new and improved car seat installation program thanks to training from the EDGE Academy. Administrative…
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Team Gilbert, AZ
Customer Centricity Part Two: Putting Your Customers First, Front and Center

Customer Centricity Part Two: Putting Your Customers First, Front a...

In part one of this blog post, we talked about a Babylonian copper merchant who ran his business into the ground by supplying inferior…
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Team Gilbert, AZ
Customer Centricity Part 1: Putting Your Customers First, Front and Center

Customer Centricity Part 1: Putting Your Customers First, Front and...

Customer feedback (aka complaints) is nothing new. Take a look at the photo above. This item dates back to 1750 BC and is a customer…
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Team Gilbert, AZ
We’re kind of a big deal…

We’re kind of a big deal…

Greetings fans (and soon-to-be fans) of the EDGE blog! We are so pleased and honored that Gilbert’s EDGE Academy got a shout out in this…
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Team Gilbert, AZ
Process Mapping

Process Mapping

If you’re an EDGE graduate, you’ve completed at least one process map (and hopefully, a few more!). And if you know people in your…
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Team Gilbert, AZ
How Can I Innovate? I’m Just a….

How Can I Innovate? I’m Just a….

A what? An administrative assistant? A customer service representative? How about a janitor? Well, none of that matters. We all have the…
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Team Gilbert, AZ
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