Horizons EOR Review 2024 — How good is Horizons EOR actually?

We found that Horizons EOR excels in delivering global compliance and payroll management but has room for improvement in workload handling. Read on to get the full picture.

Things I like about Horizons EOR

• Comprehensive HR services including payroll, compliance, and onboarding.
• Technology integration that helps streamline operations.
• Strong focus on global mobility including immigration, visa processing, and relocation services.
• Transparent pricing models with no hidden fees.
• Dedicated account manager providing personalized support.

Things I don’t like about Horizons EOR

• Lack of detailed pricing information.
• Potential delays in visa processing.
• Complex compliance processes.
• Heavy reliance on local labor law knowledge.
• Workload management issues noted in reviews.

Try out Horizons now

Best Alternatives to Horizon

Remote: Remote simplifies global hiring by managing international employment laws and payroll, removing legal complexities.

Deel: Deel offers a comprehensive global payroll platform that enables businesses to hire and manage remote talent in over 150 countries with ease.

Multiplier: Multiplier provides an efficient EOR platform that streamlines the hiring, onboarding, and management of international teams for rapidly growing companies.

Oyster: Oyster facilitates global hiring with a focus on transparent pricing and compliance, offering access to talent in more than 90 countries.

Remofirst: Remofirst accelerates global hiring through faster onboarding, making international employment easy and accessible for businesses of all sizes.

Rippling: Rippling combines payroll, HR, and IT management into one platform, expertly handling the complexities of managing a global workforce.

Why I’m Qualified to Discuss Software and Why You Should Listen

With a background in IT and a knack for unraveling complex technical problems, I’ve delved into creating and supporting businesses across various domains. My recent collaboration with a tech startup, where I spearheaded the integration of EOR solutions, has enriched my insights. This hands-on experience, combined with a relentless pursuit of innovation, allows me to offer practical and impactful advice. Trust in my detailed approach and thorough analysis as you navigate the evolving landscape of EOR software. Let’s make managing global teams a breeze — together!

Understanding Employer of Record (EOR)

An Employer of Record (EOR) takes on employment responsibilities for a company’s staff, handling legal and administrative tasks. This model is crucial for managing a global workforce effectively.

Definitions and Core Concepts

An Employer of Record (EOR) is a third-party organization that becomes the legal employer of a company’s workforce. This means the EOR manages payroll, benefits, tax filings, and compliance with local labor laws. The actual work, supervision, and management remain with the company.

An EOR model allows businesses to hire employees in different countries without establishing a legal entity there. This is especially useful for small and medium-sized businesses or startups aiming for international expansion without immediate large investments.

The EOR handles employment contracts, ensures that employees receive their benefits, and adheres to labor laws in the respective countries. This service minimizes the risk of legal issues and frees up the company to focus on its core business activities.

Horizons EOR Review

The company offers a range of services and provides robust support for global mobility. Here’s an overview of why Horizons stands out in the EOR (Employer of Record) industry.

Company Overview

Horizons has established itself as a key player in the EOR industry. They focus on helping businesses expand globally without the need to set up a legal entity in each country. Their services are designed to simplify the complex process of international hiring.

Founded with the mission to make global expansion more accessible, Horizons operates in over 150 countries. Their expertise spans multiple industries, ensuring tailored solutions for various business needs. Horizons offers reliable support and compliance handling, making them a strong choice for companies looking to grow internationally.

EOR Services by Horizons

Horizons provides comprehensive EOR services that cover all aspects of hiring and employment. This includes managing payroll, benefits, taxes, and local compliance. By handling these complexities, Horizons allows companies to focus on their core business activities.

Their EOR services ensure that employees are hired legally and all regional laws are adhered to. Horizons offers a seamless onboarding process, saving time and reducing administrative burdens for their clients. They also provide ongoing support, ensuring that every employment issue is addressed promptly and effectively.

Check out Horizons’s features.

Global Mobility with Horizons

With a strong focus on global mobility, Horizons assists businesses in relocating employees smoothly. They offer immigration support, visa processing, and relocation services to ensure a hassle-free transition for employees moving abroad.

Horizons’ global mobility services include personalized relocation plans, cultural training, and destination services to help employees settle in quickly. They also ensure that all legal requirements are met, providing peace of mind for both employers and employees during international moves.

Overall, Horizons’ global mobility solutions are designed to enhance the employee experience and facilitate successful expansion into new markets.

Comprehensive Compliance Solutions

Navigating compliance can be complex. I will focus on key areas, including managing local legal entity needs and adhering to GDPR and other international guidelines.

Local Legal Entity and Compliance

Setting up a local legal entity is vital. I ensure compliance with local regulations by registering the business, obtaining necessary permits, and adhering to local labor laws. This process involves:

• Registration: Legalizing the business by registering it with local authorities.
• Permits: Acquiring permits for lawful operations.
• Labor Laws: Complying with local employment standards, including minimum wage and work conditions.

Effective compliance reduces risks of fines and legal issues. I also focus on regular audits and reviews to maintain standards. Proper documentation and record-keeping are essential for smooth operations. Simplifying these steps ensures adherence with local regulations.

GDPR and International Guidelines

Following GDPR and international guidelines is crucial. I safeguard data privacy by ensuring compliance with GDPR, which protects personal data. This involves:

• Data Protection: Implementing stringent data security measures.
• Consent: Obtaining clear consent for data collection and usage.
• Transparency: Providing clear information on data usage.

I also address other international regulations, advising on cross-border data transfers and compliance with regional guidelines. Through training programs, I educate employees on legal requirements and best practices. Regular reviews and updates to policies ensure ongoing compliance with evolving laws.

Recruitment and Talent Acquisition

Efficient recruitment and talent acquisition are crucial for any organization, especially when dealing with international talent. I will focus on sourcing talent, providing recruitment support, and offering visa and immigration services.

Sourcing International Talent

I focus on sourcing talent from various regions to meet specific needs. This includes using online platforms, such as LinkedIn and industry-specific job boards, to identify and attract qualified candidates. Through partnerships with universities and professional organizations, I tap into emerging talent pools.

By organizing virtual job fairs and networking events, I connect with skilled professionals globally. I also rely on referrals and recommendations from current employees, which often lead to high-quality hires.

Recruitment Support Services

I offer a range of recruitment support services to streamline the hiring process. This includes writing job descriptions, posting job ads, and screening resumes. I use Applicant Tracking Systems (ATS) to manage applications efficiently.

I also provide interview support, scheduling, and conducting background checks on potential hires. To ensure a smooth onboarding process, I offer orientation programs and training sessions for new employees. These services help organizations save time and resources.

Visa and Immigration Support

Navigating visa and immigration requirements can be challenging. I assist with obtaining the necessary visas and work permits for international hires. This includes guiding employees through the application process and ensuring all documents are in order.

I work closely with immigration lawyers and consultants to ensure compliance with local laws. By staying updated on changes in immigration regulations, I help minimize risks and delays. This support is essential for a seamless transition and ensures that international talent can start working without unnecessary hurdles.

Payroll and Tax Administration

I will explain how Horizons EOR handles payroll processes and tax services worldwide, ensuring compliance and providing clear pricing.

Global Payroll Processing

Handling payroll across different countries can be complex. Horizons EOR simplifies this by offering a unified platform that manages payroll for multiple locations. This ensures consistency and reduces errors.

Key Features:

• Centralized payroll processing
• Automated calculations
• Local compliance adherence

I appreciate that employees can receive timely and accurate payments without stress. The platform also accommodates various currencies, which is vital for global operations.

Tax Management Services

Managing tax obligations in different countries involves understanding diverse regulations. Horizons EOR provides efficient tax services that help maintain compliance with local laws.

Services Offered:

• Tax filing
• Withholding tax calculations
• Regulatory updates

Ensuring that taxes are correctly calculated and filed reduces the risk of legal issues. I find that regular updates on tax laws ensure continuous compliance.

Transparent-Pricing Models

Clear pricing is essential for budgeting and financial planning. Horizons EOR offers transparent pricing models that allow businesses to understand costs upfront.

Pricing Features:

• No hidden fees
• Detailed cost breakdowns
• Flexible pricing plans

I value straightforward pricing because it helps manage expenses effectively. This transparency builds trust and allows for accurate financial forecasting.

Check out Horizons’s pricing.

Onboarding and Support

The process of integrating new employees and providing ongoing human resources (HR) support is essential for any company. Understanding the steps involved and the tools available can ease this process and ensure efficiency.

Efficient Employee Onboarding

Effective onboarding starts with a clear plan. New hires receive a welcome package including necessary documents and information about their role. An orientation session is scheduled to introduce them to the company’s culture and policies.

Orientation sessions cover essential topics such as company history, values, and expectations. During orientation, employees meet key team members, helping them feel integrated from day one. HR software is used to track progress and ensure no step is missed.

Mentorship programs pair new employees with experienced staff, providing guidance and answers to questions that arise in the first few months. Checklists are useful for both hires and managers to track tasks and milestones.

Ongoing HR Support and Software

Continuous support is crucial for employee satisfaction and retention. Regular check-ins are scheduled to address any issues or concerns, identifying areas for improvement and leading to better job performance.

HR software plays a key role in managing tasks such as payroll, benefits administration, and performance evaluations. This software maintains accurate records and streamlines processes, making HR management more efficient.

Training and development opportunities are another important aspect of ongoing support. Continuous learning enhances skills and contributes to career growth. Access to workshops and online courses keeps the workforce engaged and motivated.

Insurance and Benefits

At Horizons, it is crucial to ensure employees are well-supported through comprehensive insurance and benefits packages.

Health Insurance

Horizons provides health insurance plans covering a wide range of medical needs. Employees have access to multiple plan options, choosing what best fits their needs. Coverage includes doctor visits, hospital stays, prescriptions, and preventive care. These plans minimize out-of-pocket expenses and provide peace of mind.

Employee Benefits

Beyond health insurance, numerous employee benefits are offered. This includes paid time off (PTO), retirement plans, and flexible working hours. Paid time off ensures that employees can rest and recover. Retirement plans help secure the future financial safety of employees. Flexible working hours support work-life balance, making it easier to manage both professional and personal responsibilities.

Technology Integration

Horizons excels in its technology integration with platforms like SaaS and Atlas HXM, enhancing workflow and data management.

SaaS Platform

Horizons integrates seamlessly with various SaaS platforms, allowing for real-time data updates and efficient processes. The user interface is intuitive and user-friendly, supporting automation and reducing manual tasks. This integration saves time and lowers the chances of human error, crucial for accurate data handling.

Atlas HXM Integration

Integrating with Atlas HXM ensures robust human resource management features, providing tools for tracking employee performance, payroll, and benefits. This integration simplifies HR tasks significantly. Real-time analytics assist in making informed decisions, making managing global teams more straightforward. The dashboard is customizable, offering insights tailored to specific needs.

Contractor and Freelancer Management

Effectively managing contractors and freelancers is vital for any business working with global teams and remote talent. It requires clear policies and compliance with local laws.

Services for Global Teams and Remote Talent

Managing a global team can be complex. Horizons offers tools that make it easier to hire and manage remote talent. This includes systems for tracking work hours, issuing payments in different currencies, and ensuring that freelancers and contractors meet project deadlines.

A key feature is the ability to provide contracts that align with local labor laws. This helps prevent misunderstandings and ensures all parties are on the same page. Horizons also provides mechanisms for performance reviews and feedback.

Work Permits and Contractor Compliance

Navigating work permits and compliance can be tricky. This is especially true when hiring from multiple countries. Horizons offers solutions that streamline this process. This includes assistance in applying for and managing work permits for contractors and freelancers.

Ensuring compliance with local laws is also important. Horizons helps monitor changes in regulations and adapt accordingly to avoid legal issues. This includes tax compliance, worker rights, and proper classification of employees versus contractors.

Tables, lists, and other formats make understanding these elements easier for you. For example:

These robust solutions make managing a remote and diverse workforce simpler and more efficient.

Customer and Account Management

This section will focus on the customer service provided by Horizons and the role of the dedicated account manager.

Dedicated Account Manager Services

Each client is assigned a dedicated account manager. This person helps manage your account, answer any questions, and solve problems quickly. They provide personalized support, making sure your needs are met efficiently.

The experience with the account manager has been positive. They are available by phone, email, or chat. Their fast response time makes it easy to get help when needed.

Other customers have also praised the dedication and professionalism of the account managers. They often highlight how the managers understand specific business needs and provide tailored solutions. This level of service contributes to a smooth and hassle-free experience.

End-to-End Employee Life Cycle

This section guides you through the key stages in managing employees, focusing on the processes involved from the start of employment to the end, including legal considerations.

Onboarding and Offboarding Procedures

Onboarding is the initial process of integrating a new employee into the company. This includes job training, introducing them to the team, and setting up necessary tools and accounts. First impressions matter, so ensuring a smooth and welcoming onboarding process is crucial.

Creating clear job descriptions and setting expectations early is crucial. It is important to provide continuous support and feedback during the initial phase. Regular check-ins can help track progress and address any concerns.

Offboarding, on the other hand, involves managing an employee’s exit from the company. This may include exit interviews, returning company property, and revoking system access. The focus is on making this process as professional and respectful as possible.

Termination and Legal Considerations

Termination is a sensitive part of the employee life cycle and must be handled with care. Ensuring that terminations comply with legal standards to avoid potential legal issues is essential. This includes documenting the reasons for termination and providing the required notice if applicable.

Legal considerations during termination might involve severance pay, non-disclosure agreements, and understanding employment contracts. Staying informed about labor laws and regulations ensures that the process is fair and compliant.

Both the onboarding and offboarding processes should be clearly defined and consistently applied to all employees to maintain fairness and legal compliance. Proper handling of terminations helps protect the company’s interests and uphold its reputation.

Frequently Asked Questions

Here are key insights about Horizons Global Partners based on feedback from employees, client reviews, and comparisons with other EOR services.

What has been the employee feedback on working with Horizons Global Partners?

Employees generally praise the collaborative work environment. They often highlight good communication and support from management. Some mention opportunities for growth and learning.

How does Horizons Global Partners rate in terms of pricing and value?

Many clients consider Horizons Global Partners to be competitively priced. They appreciate the value they receive for the services offered, including global reach and compliance support.

What are the general sentiments expressed in reviews on Glassdoor about Horizons?

Glassdoor reviews often reflect positive sentiments about Horizons. Employees mention work-life balance, professional growth opportunities, and supportive leadership. Some reviews note areas for improvement, like workload management.

Can you outline the main advantages of using Horizons for Employer of Record (EOR) services?

Horizons offers global compliance expertise, simplifying international hiring. They provide end-to-end HR solutions, from onboarding to payroll. Clients benefit from their localized knowledge and robust support structure. You can also read more about the best employer of record service.

What do existing clients say about the customer service provided by Horizons Global Partners?

Clients often commend the responsive and helpful customer service. They appreciate the team’s willingness to address issues promptly and provide clear guidance on complex matters.

Are there any comprehensive comparisons available between Horizons EOR services and Multiplier EOR?

Comparisons highlight that Horizons and Multiplier both deliver strong EOR services. Horizons is often noted for its extensive international network and compliance expertise. Multiplier is praised for its technology-driven approach. Both have their unique strengths.

Also read my review on Multiplier vs Horizons

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