As the world of technology becomes more and more complex, it can become…
It’s clear that there is a revolution happening in customer communication. There are developments in call…
Those who read my previous article will be aware that Gnatta is putting together a…
AI and synergistic technologies are the future building blocks that will underpin the way we speak to each other…
There’s a really strong example of customer engagement that noone seems to talk about: the marketplace.