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Grab’s Latest Stories
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Jul 13, 2021
Reshaping Chat Support for Our Users
By Elisa Monacchi, Wan Ling Guai, Suman Anand
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15
1 response
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Grab
Apr 11, 2021
Customer Support Workforce Routing
By Suman Anand, Elisa Monacchi, Jasmine Lim, Matthew Yeow…
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8
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Grab
Apr 11, 2021
The GrabMart Journey
By Clarisse Peralta, Shweta Padmanaban, Ya Gao, Eelin Ngiow
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6
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Grab
Aug 5, 2019
Save Your Place with Grab!
By
Summit Saurav,
Neeraj Mishra,
Shirley Yang
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15
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Grab
Jul 29, 2019
No More Forgetting to Input ERP Charges — Hello Automated ERP!
By
Garvee Garg,
Robinson Kudali,
Lara…
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27
3 responses
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May 29, 2019
Connecting the Invisibles to Design Seamless Experiences
By Stephanie Lukito and Jia Liang Wong
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20
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Mar 11, 2019
Recipe for Building a Widget: How We Helped to “Peak-shift” Demand by Helping Passengers Understand Travel Trends
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168