Greater Than Experience Design
Insights on the intersection of data ethics, privacy and design from the team at greaterthanexperience.design
When success ends in failure: Shutting down Greater Than X
When success ends in failure: Shutting down Greater Than X
Greater Than X is shutting down. This was always the plan (the services business was designed to be a learning engine), but the timing is…
Ethics is everyone’s job
Ethics is everyone’s job
It sounds cliche, doesn’t it? But more and more this feels critical. Whether it’s civil rights, the environment or something else, we are…
Measuring trust
Measuring trust
We’ve been working with the folks leading Kellogg’s Trust Project for a while. Specifically, we’re running experiments to try better…
Why your T&Cs are ‘the’ gateway to greater trust
Why your T&Cs are ‘the’ gateway to greater trust
The 2018 Edelman Trust Barometer surfaced the ‘insight’ that “easily understood T&Cs were highly valued by consumers (of U.S. Financial…
5 actions to restore trust
5 actions to restore trust
Straight from the Edelman Trust Barometer and highlighted by VisibleThread’s more recent study, easier to understand T&Cs is a clear…