HelpHandles™ 2016: A Year in Perspective
Published in
3 min readDec 17, 2016
As 2016 comes to a close, and we start to look forward to 2017, we thought we’d press pause for just a few moments and take a retrospective look back over the past twelve months.
Thank you for being part of our story.
January 2016
We launched HelpHandles™ beta
February 2016
Twitter gets in touch
April 2016
We launched the HelpHandles™ Insight Series
May 2016
Guy Stephens, invites us to contribute to MyCustomer.com alongside some industry experts
July 2016
Ian Cairns, Senior Product Manager at Twitter shares our first Insight Series on @AskNationwide
Davy Kestens invites us to San Francisco, to meet the Sparkcentral Team
We had breakfast with Bertrand Schmitt, CEO of App Annie
August 2016
We benchmarked the performance of the top US wireless providers in Insight Series №4
John Legere, CEO of T-Mobile US shares our fourth Insight Series on his Facebook page
Customers ALWAYS come first!!
Callie Field, SVP of Customer Care, T-Mobile US shares our fourth Insight Series on Twitter
T-Force is #FamousforCare
October 2016
Paolo Fabrizio invites us for a chat in our very first Podcast interview
Sparkcentral publishes our sixth Insight Series on their blog
We decide to put our name out to the jury
November 2016
We collaborated with the fabulous @LinkedInHelp Team in our first ‘Meet the Team’ for Insight Series №7
December 2016
We finished up the year working with the fantastic @HelpMeGumtree Team on Insight Series №8
A very Merry Christmas and a Happy New Year from Dean and the HelpHandles Team!
A massive thank you to everyone we have worked with this year and to all those who have posted a review, reached out to us, lent us their ear, shared our insight and offered us their feedback and support, it’s been an amazing journey.
We look forward to working with you and more in 2017!
