HelpHandles™ Insight Series

The “Cloud” a real buzzword that is becoming less of a technical term these days and more and more part of everyday vocabulary. A symbol…

The polar vortex, a deadly swirl of low-pressure air, blasted much of the American Midwest and Northeast in late January 2019.

It’s no secret that i’m a big fan of the mountains and skiing, and for those following the Podcast Series you’ll know that over 10 years…

London Gatwick Airport is the second busiest airport in the world to operate only one runway with a total passenger use 45.6 million. It…

Today, I am very pleased to announce a new collaboration with Conversocial —  the digital care platform for social messaging.

Summer 1999. Two teenagers, Shawn Fanning and Sean Parker launch a new peer-to-peer file sharing website called Napster…

Much like Amazon Inc, Netflix has been one of the most successful ever dot-com ventures. Founded in 1997, Netflix started out as a mail…

Since the global financial crisis 10 years ago, the banking sector has suffered a complete breakdown in its relationships with the public…

The UK’s grocery market is fiercely competitive. The recently proposed merger between the UK’s largest supermarkets Sainsbury’s and Asda…

Single-use plastics, or disposable plastics, are items used only once before they are thrown away or recycled. These items are things like…

In the early hours of Wednesday February 14th, a fatal collision involving seven vehicles took place between junctions two and three of the…

Less commonly known than the ‘Big Six’ energy suppliers, the Electricity Distribution Networks are the largest providers of electricity to…

Her Majesty’s Revenue and Customs (HM Revenue and Customs or HMRC) is a non-ministerial department of the UK Government responsible for the…

Amazon.com Inc. needs no introduction. A global consumer-tech giant, the largest Internet retailer in the world, the worlds largest…

According to Government figures, there were 20,583 bank branches in 1988, while today the figure is around the 9,000 mark. With the…

We are living in times of unprecedented change, where customer data is set to become the life-blood of the organisation and transparency…

Twenty Seventeen has been a pivotal year for HelpHandles™. We’ve released some exciting new solutions to help companies better manage their…

Back in late October 2015, I had just released an early version of HelpHandles, when a guy named Derek Homann, who was heading up social…

Since we launched HelpHandles™ we have noticed a growing number of companies using their Twitter profiles to differentiate themselves and…

It’s been over 10 years since I first met Barry Allison on the Yes Improvement Programme in Whistler. At that time, i’d taken a career…

We’re super excited to announce the launch of our new Automated Sentiment Analysis Tool on the HelpHandles™ platform.

Water supply and sanitation in the UK is provided by a number of regional water and sewerage suppliers. These companies are responsible for…

The UK banking sector is undergoing massive transformation against a backdrop of increasing pressure from the Government to reform and…

The railway system in Great Britain is the oldest in the world: the world’s first locomotive-hauled public railway opened in 1825. Most of…