Lead Engineering at Appcues. Prev Help Scout, Acquia, Vertical, Artisoft, Stylus, Easel. Product nerd. Agility, Cloud, Design, Open Source, Craftmanship
Shep Hyken, customer service expert, business speaker and New York Times bestselling author, helps companies deliver AMAZING customer service and experiences!
A champion for customer-led growth. J.D. from Schulich Law. Consultant to F500 & startups. Former TV marketer who helped pioneer digital strategy. DTC obsessed.
Global Leader in Digital Adoption Solutions. On a mission to simplify #UX for every software & website out there. Follow us @WalkMeinc, https://www.walkme.com/