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The HelpDocs Blog
Insights on Helping Your Customers Succeed
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Customer Success
Jarratt Isted
in
The HelpDocs Blog
Jun 6, 2018
Strategies to Navigate Confused Customers Towards Your Knowledge Base
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119
Jarratt Isted
in
The HelpDocs Blog
May 24, 2018
How ready2order Scaled Support for Store Owners Across the Globe
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123
Jarratt Isted
in
The HelpDocs Blog
Jun 21, 2018
What Hotels Have Taught Me About Customer Support
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144
Jarratt Isted
in
The HelpDocs Blog
May 17, 2018
Simple Steps to Make Sure First Time Users Have a Great Experience
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140
Jarratt Isted
in
The HelpDocs Blog
Feb 15, 2018
Bolstering Self-Serve Support at Scale with HelpDocs
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Jarratt Isted
in
The HelpDocs Blog
Feb 10, 2018
Making Walkthrough Videos for Help Documentation
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53
Jarratt Isted
in
The HelpDocs Blog
Dec 11, 2017
Lending a Helping Hand Inside the Classroom
We’ve all got cherished memories from our few first years at school. Learning the…
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1
1 response
Jarratt Isted
in
The HelpDocs Blog
Nov 22, 2017
Shredding off 25% Support Load to Self-Serve
Here’s how Solvo shredded off a quarter of their support…
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Jake Peters
in
The HelpDocs Blog
Apr 28, 2017
How Surprisingly Good Support Wins Us Customers
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47
1 response
Jarratt Isted
in
The HelpDocs Blog
Dec 4, 2016
Create Better Knowledge Base Articles by Using the Magic of GIFs
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6