The HelpDocs Blog

I’m perched up against a cushion with my legs splayed out on a super soft grey sofa.

When we started building HelpDocs, I had a lot of assumptions about customer support.

Releasing a knowledge base to your customers is like a cruise ship on its maiden voyage. Building a ship takes a lot of effort and…

Setting up a new store is a wild, messy, exciting time. Fitting it out, finishing up the last coat of paint, and arranging the big day when…

Landing in a new destination is always a little daunting. How should I get to my hotel? Do I need cash? How should I greet someone? Luckily…

For many buying a home is one of life’s most important and memorable steps.