Kit Newsletter — September 2019
Black Friday and Cyber Monday (BFCM) are rapidly approaching. We want to help you get ready with Kit, your free virtual assistant.
BFCM Webinars
The Kit team wants you to be fully prepared for the busiest weeks in the retail calendar. To help, we are launching a free, live webinar including everything you need to consider as we approach this exciting time together.
During this interactive webinar you will learn how to get ready for BFCM, including:
- Preparing your inventory
- Optimizing your site
- Developing your marketing strategy
- Tracking your performance
- Reviewing your campaign
Register in GMT, ET or PT:
Use Kit to send your thank you emails
Thank you emails are a great way to engage your customers and increase their trust in your brand.
Hubspot found that thank you emails generate open rates up to twice as high as those of their regular marketing emails. This additional engagement offers a great time to up–sell your customers. So they could include a link to a new product, or a discount code for their next purchase.
When you make a sale, Kit will automatically prompt you to send your customer a thank you email.
You can personalize your templates for both new and repeat customer emails, and set them to send automatically.
Read more about this on the Hi Kit blog.
Merchant Spotlight: True North Beauty
Heather from True North Beauty has been using Kit for nearly two years and especially loves the thank you emails.
“It has been great to see customers’ responses to the thank you emails. Customers often reply back allowing us to engage and deepen the relationship with them. Kit makes it so easy to send the emails, which saves me time, as well as making them seem like they are coming directly from me.”
Tell us how you use Kit. Share your story for a chance to be featured in our next merchant spotlight.
Planned Kit Maintenance
Please note that Kit will be unavailable on Wednesday, October 2, 2019 between 6:00 pm and 9:00 pm PT.
Your success is important to us. That’s why we’re always improving Kit to help you build your business.
On a few upcoming occasions Kit will be temporarily unavailable for scheduled maintenance. To make this as easy as possible for you, we’ll always give you advance notice.
If you have any questions, please contact the Kit support team at hellokit@shopify.com.
Learn more about Kit
- Free webinars: Sign up for one of our Kit webinars.
- Missed the last newsletter? Find it here
- Get Kit support: Questions about using Kit? You can reach out to the Kit support team by emailing hellokit@shopify.com.
Shopify Ping: The best way to work with Kit
Shopify Ping is the best way to work with Kit
Rich ad previews, more insights on recommendations, and better tools to help you get more done with Kit. Shopify Ping is free for all merchants.
